Online Service Solutions

MetLife's Online Service Solutions Help Pave The Way To A Better Experience.

At MetLife, we deliver a superior service experience through our ongoing commitment to technology and innovative online solutions. From calculators to identify your saving needs to online solutions to track and monitor your policies, MetLife's Online Services offer convenient access to resources that can help you and your family make the right decisions for a secure future.

If you are an Insured Member
(Medical Insurance through your employer)

If you are a 
Policy Owner / Broker / Agent

e-Services is a state of the art online portal that allows Insured Members to view and manage their policies by:

    • Accessing their Policy Information 24/7
    • Locating Medical Providers
    • Tracking Claims Processing and viewing Claims History
    • Printing Medical and Life insurance certificates on the spot
    • and much more!


Click here to register or to visit the e-Services website.

e-Services is a state of the art online portal that allows policy owners of Group Policies, Brokers and Agents who distribute MetLife Group Policies to:

    • Conduct Portfolio enquiries including member and dependent details
    • Maintain member details
    • View coverage details
    • View claims summary
    • Conduct Provider search
    • Conduct billing inquiry
    • Download Reports & Forms


Click here to access e-Services website

If you have an Individual Life Insurance, Accident or Health or Savings / Retirement / Education plan with us Retirement Calculator

myMetLife, our user-friendly online portal for individual  policy holders provides a wide range of service including facilities to :

    • View up-to-date policy and rider information
    • Monitoring underlying funds
    • Pay your premiums
    • View your premium payments history
    • Update your contact information 
    • Report Claims and Download Forms


Click here to access myMetLife

Have not registered for access yet? Click here

Our Retirement Calculator will help you understand how much you need to save now to get the lifestyle you want later.

Click here to access the Retirement calculator.

Education Calculator

Our College Fees Calculator will help you understand how much you need to save now to ensure that your child has access to the education that he or she deserves.

Click here to access the College Fees calculator

 

Have any questions? Visit our FAQ section for answers.