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Forms & Guides

Individual Policies

The forms available herein can be used to make changes to your policy such as changes to your contact details, beneficiaries, partial withdrawals and other policy amendments.

We recommend to use our online portal to submit change requests for a quicker processing time. However, incase you need to submit the request manually using the forms, the processing time will be extended. As we continuously strive to improve our services, please be informed that you will receive an SMS after the processing of all payment related requests. As such, please may you ensure that your contact information is always up to date.

These forms are required for:

Changing address

Amending existing policy(ies)

Taking advantage of some of your policy features (loan, partial surrender, etc...)

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The forms available herein can be used to make changes to your policy such as changes to your contact details, beneficiaries, partial withdrawals and other policy amendments.

Where should I send the completed form(s)?

By email: https://www.metlife-gulf.com/oman/who-we-are/contact-us/policyholders/

By mail to: Customer Care MetLife, PO Box 371916, Dubai, UAE

Download Forms:

Change of Address Form

Declaration & Undertaking regarding a Lost Policy Form

Policy Loan Request Form

Policy Full Maturity and Release Form

Policy Partial Maturity and Release Form

Policy Partial Surrender and Release Form

Policy Surrender and Release Form

Request for Policy Change - Life (Change of Name, Beneficiary, Method of premium payment)